26.09.2003 OHR Banja Luka 2003/418

RECEPTIONIST/SWITCHBOARD OPERATOR

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DUTY STATION:                Banja Luka

GRADE:                               3

CONTRACT TYPE:            National

PURPOSE AND SCOPE OF POSITION:

Receptionist will facilitate incoming and outgoing phone calls whilst performing duties on the main switchboard.

DUTIES AND RESPONSIBILITIES:

·        Answer calls in a polite helpful manner and transfer calls to the correct departments;

·        Make regular checks on the phone system and report and any faults immediately;

·        Take messages on behalf of OHR employees who are not available at the time;

·        Assist and co-operate with security personnel in case of emergency;

·        Any and all other related duties required for the completion of their work.

PROFESSIONAL REQUIREMENTS / QUALIFICATIONS:          

·        Completed Secondary Education;

·        Previous experience of professional receptionist work with the International Community is advantage;

·        Good level of written and spoken English is essential;

·        Confidentiality and flexibility;

·        Ability to work in team as well as unsupervised;

·        Ability to work in shifts;

·        Ability to work with people from various cultural backgrounds.

Any personnel with the above qualifications should provide (in English) a CV with a one-page cover letter and references to the following:

Personnel Department
Office of the High Representative
Emerika Bluma 1, 71000 Sarajevo
Bosnia and Herzegovina
Fax: +387 (0) 33 283 771            E-mail: application@ohr.int
 
Reference number: 2003/418 must be quoted
Closing date for applications: 4rd October 2003
 
Only short-listed candidates will be contacted
No telephone inquiries please