11.03.2002 OHR Banja Luka 2002/057, 058

Receptionist/Switchboard Operator – Security Division, Department of Administration and Fianace

 

DUTY STATION:                 Banja Luka

CONTRACT TYPE:              National (two positions)

 

 

PURPOSE AND SCOPE OF THE POSITION

 

The incumbent will be responsible for receiving all guests and visitors to OHR in a polite and helpful manner and in accordance with current procedures. He/she will facilitate incoming and outgoing phone calls whilst performing duties on the main switchboard and will work under the general supervision of the Head of Security or his Deputy and the direct supervision of the Administration Manager.

 

 

DUTIES AND RESPONSIBILITIES

·        Verify visitor identity and, where necessary, issue appropriate passes after security clearance

·        Confirm visitor appointment with the relevant department

·        Make written record of visitor in visitor register

·        Escorting of visitors to offices

·        Assist and co-operate with security personnel in cases of emergency

·        To answer calls in a polite helpful manner and transfer calls to the correct departments

·        To make regular checks on the phone system and report any faults immediately

·        Take messages on behalf of OHR employees who are not available at the time

 

 

PROFESSIONAL REQUIREMENTS / QUALIFICATIONS

·        Completed secondary education

·        Previous experience of professional receptionist work with the International  Community is an advantage

·        Good level of written and spoken English is essential

·        Confidentiality and flexibility

·        Ability to work in team as well as unsupervised

·        Ability to work in shifts

·        Ability to work with people from various cultural backgrounds

 

 

Any personnel with the above qualifications should provide (in English) a CV with a one page cover letter and references to the following:

 

 

 

Administration Manager

OHR Banja Luka

Njegoseva bb, 78000 Banja Luka

Fax: 387 (0) 51 330 213      E-mailapplication@ohr.int

 

 

Please quote Reference No. 2002/057, 058

Closing date for application: 18 March 2002

 

 

Only short-listed candidates will be contacted

No telephone inquiries please